Terms and Conditions
TERMS OF BUSINESS
Ohh Deer Ltd
TERMS AND CONDITIONS
Trademarks and logos can be used in regards to promotional activity, i.e. it can be downloaded and used to advertise the brand or people’s work on sale on the website, however It is illegal to reproduce (or print) trademarks or logos associated with Ohh Deer Ltd without prior permission. Other intellectually copyrighted material, i.e. work by photographers, artists, authors and writers used by Ohh Deer Ltd cannot be re-used without prior permission.
Privacy and security are important to us at Ohh Deer Ltd. The following terms and conditions endeavour to make our website a safe place to trade. By using our website you agree to the following terms and conditions:
General
1. Your contract is with Ohh Deer Ltd which operates 34 Holt Drive, Loughborough, Leicestershire, LE11 3JA.
2. You agree that e-mail will be used as the standard means of communication. When your order is being processed by Ohh Deer Ltd you will be notified through these means.
3. This confirmation e-mail will contain all relevant statutory information concerning your contract.
4. Ohh Deer Ltd does not store any credit card information, nor will we pass any of your personal information, including credit or debit card information to any third party.
5. Ohh Deer Ltd use Paypal for online payments.
6. You acknowledge that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.
7. Only some items are eligible for returns / refunds. Please refer to ‘Returns’ for more information.
Delivery
8. Ohh Deer Ltd aims to dispatch all orders within 5 working days of confirmation that the funds for your order have been cleared. We use Royal Mail for orders within the United Kingdom.
9. Delivery and packaging charges are dependent on size and quantity for orders destined for the United Kingdom. Charges to other countries are clearly stated during the checkout process.
Customs
10. If your delivery address is outside the United Kingdom, you may be subject to import duties and/or taxes. You understand that any and all charges incurred are your responsibility.
11. Ohh Deer Ltd may supply a Customs Label containing a brief description, and a valuation of the parcel’s contents.
Returns
12. Ohh Deer Ltd not satisfied? You can return your purchase to us in its original condition within 25 days of receipt.
13. Before sending us your returned item, please send us an email with your full name, order number, reason for return and state clearly whether you would like a refund or exchange. We’ll then send you further information about our returns process and provide you with a postal address to send your items back. We’re sorry, but we’re unable to process a return or exchange without an email.
13. Before sending us your returned item, please send us an email with your full name, order number, reason for return and state clearly whether you would like a refund or exchange. We’ll then send you further information about our returns process and provide you with a postal address to send your items back. We’re sorry, but we’re unable to process a return or exchange without an email.
14. Please do try and reuse the original packaging where possible in order to protect the product on its journey back. The product is your responsibility until it reaches us. For this reason, we recommend that you send it back to us using a recorded delivery service that will insure you for the value of the items.
15. Some products may be non-refundable, often for hygiene reasons, and these items will be indicated on the website via the product description.
16. Unfortunately, it’s your responsibility to cover the costs of returning any items to us, unless the product is faulty or there was a mistake made on our part.
17. We do charge for postage and packaging on exchanges. We will inform you of any additional transaction charges beforehand.
Returns for Refund
18. We will refund or exchange your item once we receive them. For refunds we will reimburse the cost of the initial postage fee. An email of receipt will be sent to you once we’ve processed the refund or sent you your exchanged item.
Variations
19. We may amend these terms and conditions from time to time, and post the new version on the website. When we do so, it will be made clear on the homepage of ohhdeer.com. All purchases from the date of order will be governed by the amended terms and conditions.
Liability
20. Ohh Deer Ltd will try to ensure that the information available on the website at any one time is true and accurate but cannot guarantee that it will be free of errors. Ohh Deer Ltd is not liable if your computer becomes infected with a virus, our website is conditioned to the best possible standard but we cannot ensure that you won’t be susceptible.
21. Ohh Deer Ltd reserves the right to change information, specifications and descriptions of listed goods, products and services.
22. If you are affected by a change to any information on the website you will be notified.
23. Ohh Deer Ltd makes no representations about the fitness for a particular purpose of any of the products or services available on this website.
24. Ohh Deer Ltd does not accept liability for any indirect or consequential loss arising out of the use of the website or for any products or services purchased from the website.
25. Ohh Deer Ltd will only be liable for direct loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product or service purchased in respect of any claim.
26. This Liability section applies only to the extent permitted by law.
Additional
27. These terms and conditions contain the entire agreement between you and Ohh Deer Ltd relating to your purchase. You are responsible for reading all information in these terms and conditions fully. If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.
28. All material is Copyright © to Ohh Deer Ltd. All rights reserved. It is strictly prohibited to copy, republish or redistribute any of the material and software contained in the Ohh Deer Ltd website.
Law
29. Every purchase you make shall be deemed ‘performed in England’. Therefore these Terms and Conditions shall be governed, construed and interpreted in accordance with the laws of England and Wales.
Submissions
1. Your contract is with Ohh Deer Ltd which operates from 34 Holt Drive, Loughborough, Leicestershire, LE11 3JA.
30. You agree that e-mail will be used as the standard means of communication. If your design is accepted by Ohh Deer Ltd you will be notified through these means.
3. This confirmation e-mail will contain all relevant statutory information concerning your contract.
31. The following applies to people who have not been contacted by Ohh Deer Ltd directly. Anyone directly contacted will be emailed a separate contract.
32. By submitting your work to Ohh Deer Ltd you are agreeing that it can be printed and advertised any number of times for any length of time.
33. Ohh Deer Ltd reserves the right to edit colours and composition of the original art work, we will of course consult you beforehand.
34. Whilst your artwork/text is being promoted and advertised by Ohh Deer Ltd your designs will be clearly labelled on the website and a link to your website or e-mail address will be made available.
25. Ohh Deer Ltd reserves the right to end your contract at anytime, we will be responsible for the sale of any remaining work after the contract is terminated.
36. You remain the legal owner of any original art work submitted and can reproduce the sent images in any medium during your contract with Ohh Deer Ltd.
37. You can expect Ohh Deer Ltd to be trustworthy and we shall inform you of any quantities purchased, including reprints.
38. Your earnings will be paid to you on a monthly basis over Paypal unless otherwise stated.
39. You accept that Ohh Deer Ltd can sell your design as part of an Ohh Deer Ltd range to other stockists.
40. Ohh Deer Ltd will set the price of all products and can amend these at any time, including giving items for free as a means of promotion.
41. We at Ohh Deer Ltd reserve the right to refuse any design submitted by you and to edit/omit artwork/text or to contact you for alternative artwork/text as it deems appropriate.
42. It is your responsibility to ensure that work submitted is not already under exclusive contract.
43. If we produce your work on a un-exclusive basis then you cannot then sign that design up to an exclusive contract elsewhere, preventing Ohh Deer Ltd from selling the remaining stock.
44. Work produced exclusively for Ohh Deer Ltd is subject to all of the above and the following contract:
You are unable to use or sell the design in any format other than your personal porfolio.